©2019 Travelbug Tours

FREQUENTLY ASKED QUESTIONS 💬🧐❓

Let us squash uncertainty. If there is still something bugging you that we haven't covered, just ask.

 

HOW DO I BOOK AN ADVENTURE?

If you already know roughly where you want to go, simply go to our Adventure Tours page and search by location. Easy.


If you don't know where you want to go yet but know you want to join a small and exciting group, let us inspire you. See the traveler photos throughout our website and on social media or read our blog posts for informative destination ideas. Our Instagram is usually a great source of FOMO inducing pics.

IS THERE AN UPPER OR LOWER AGE LIMIT?

We currently offer our tours to those aged 18 - 39. This is mainly due to insurance or other factors out of our control. We'd love to be able to offer our products to all ages and this is something we are working on behind the scenes. Sign up to our mailing list to be the first to hear about when we do!

DO I NEED MY OWN TRAVEL INSURANCE?

Yes, yes and yes. We care a tremendous amount about your safety and all tour leaders are experienced locally and qualified to keep you safe.


However, because our tours by their very nature are adventures and are all over the world, we cannot guarantee accidents won't happen. For this reason and a multitude of others you already know about (including delayed flights etc.), personal travel insurance is a MUST.

If you try to join a tour without adequate insurance you will be asked to acquire it on arrival if you have not done so prior to leaving home. Travel Insurance tends to be more expensive that way so we suggest you get some before you leave home. 

WILL I NEED SPENDING MONEY?

The short answer is yes.


Whilst the tours typically offer all accommodation and lots of inclusive trips, food, drinks and other bits*, you will need some cash on the hip - it is for you to decide how much money to take as this depends on your spending habits. We are of course very happy to give you an idea, but ultimately its up to you.

We suggest taking a travel card (rather than cash) and are happy to recommend the best travel card available to you based on your destination country or region. Just ask!


*Due to the dynamic nature of the tours on offer, inclusions/ exclusions vary. Please see your tour's description as to what is specifically included/ excluded from yours.

WILL I NEED TRAVEL VACCINATIONS?

The answer to this is dependent on your destination(s) and it can also be a personal choice (i.e. it may not be absolutely necessary because of such a tiny risk, but you may want to eliminate that 0.01% of risk). We are happy to tell you what we would do if we were travelling, but please also check with your GP as they are professional and in a position to give you tailored advice.

This useful guide is also available from the NHS https://www.nhs.uk/conditions/travel-vaccinations/

DO YOU GIVE ANY DISCOUNTS?

We have discounts on trips from time to time. Sign up to our mailing list to be notified of these discounts first! 

Aside from these, we also encourage you to spread the word and convince your friends (with our help at hand if you need it) that they should join us for an adventure. This will benefit you and them in the future because you'll both get discounts as returning customers.


In addition to all of that, we may also be able to discount group bookings or bookings where one person books multiple tours in one go, just ask!

CAN YOU HELP ME BOOK MY FLIGHTS TO/FROM MY HOME COUNTRY?

Yes - we're happy to assist you with some pointers on how best to go about booking an appropriate flight (or other transport) as cheaply as possible.


Unfortunately we are not currently able to combine selling flights as part of our adventures.

IS MY ADVENTURE TOUR GUARANTEED TO RUN?

All of our adventure tours are guaranteed to run on at least some of their departure dates. When this is the case, the adventure tour will be labelled as such. Please note and be assured that most tours will run even if they are not guaranteed. However, in certain limited circumstances tours may need to be cancelled. You will be notified as soon as possible if this is the case and we will do our best to accommodate your resulting changes.